A conversation with every client.

When we document a client's home, we often surface contents that haven't been formally accounted for in their coverage. That's a conversation only you can have. We produce the documentation — and the opening — to make sure your client’s policy is right for them.

Built to complement
your client relationships.

WHY YOU’LL LOVE US

INSURANCE PROFESSIONALS
WEALTH MANAGEMENT PROFESSIONALS
FAMILY OFFICES
FAMILY LAW ATTORNEYS
ESTATE ATTORNEYS
CPAs & ACCOUNTING PROFESSIONALS
RISK & COMPLIANCE PROFESSIONALS

FOR YOU

Natural coverage & risk management conversations

High-value homes contain more than any policy was written to anticipate. A thorough documentation of a client's contents almost always surfaces items that aren't fully accounted for — art acquired since the last review, a jewelry collection that's grown, furnishings that were never scheduled. We give clients an informed, documented picture. What you do with it is your expertise.

FOR YOUR CLIENTS

Exceptional levels of client service

Most clients face major life events like losses without any organized record of assets — and the process of reconstructing that from memory, under pressure, adds real stress to an already difficult moment. Without it, delays, disputes, and inadequate payouts create chaos for both providers and clients, eroding trust.Referring Encia offers a documented record, a familiar team, and a chaos-free path towards a claim that unburdens everyone from that stress. It’s the kind of experience that reflects on you — the kind of service clients remember and talk about.

FOR YOUR PRACTICE

Your partner in confidence

We don't do appraisals. We don't advise on coverage. We don't compete with anyone in the chain. We show up, document thoroughly, and stand behind our work when a loss occurs. Referring us shows you’ve done your due diligence on your clients’ risk profile, reflecting your careful attention to details that matter — and costs you nothing.

Collections

Household

Artwork

Commercial

Antiques

Estate Planning

Jewelry

Life Changes

Special Equipment

WHAT WE DO FOR YOUR CLIENTS

1. Complete documentation

We conduct a thorough, room-by-room documentation of clients’ property — photographs, video walkthrough, descriptions, and brand details — for every significant item, including inside drawers, cabinets, and storage areas. The result is as complete a visual and descriptive record as possible, stored securely.

2. A natural coverage conversation starter

Every post-engagement summary starts with a recommendation to review their policy, giving you and your clients a natural, well-informed reason to reconnect over whether their current coverage still reflects their needs.

3. A record your clients can rely on

Pre-loss: a complete photographic and video inventory, organized and securely stored. Post-loss: We show up to review the documentation with your client and build the complete, itemized record with the accuracy a major claim demands.

4. No appraisals. No overlap.

We are documentation specialists, not appraisers. We deliberately stay out of appraisal territory — that's your domain and your adjuster's. Our role is to ensure nothing is forgotten, overlooked, or undocumented when it really matters.

Most documentation services stop at the photograph. We don't.

OUR COMMITMENT

When a client calls you with a loss, we're already part of the response team — working alongside them to build the organized, itemized record that turns a stressful process into a manageable one.

We show up when it matters most.

Post-loss documentation support is included with every engagement. We review footage and photographs with the client and build a complete, itemized ledger suitable for submission to their broker or adjuster.

No valuation. No conflict.

We produce the record. You and the adjuster handle valuation. Clean separation, no overlap, no ambiguity.

Professional. Confidential. Secure.

Every engagement is conducted under a confidentiality agreement, and we store records securely. Your clients' homes, contents, and circumstances stay private.

WHO WE ARE

Founded in Los Angeles.
Built for California.

We understand what it means to live in a home filled with history, with objects that matter, with contents that can never be fully replaced, in a city that’s well-known for its proximity to disasters like fires, earthquakes, inclement weather, and urban hazards.

Our backgrounds are in specialty photography, technology infrastructure and data security, and client services. We built this service to be rigorous, discreet, and genuinely useful — the kind of work that a household and their broker can rely on without hesitation or reservation.

  • In-person visits. Room by room. Every significant item documented — including inside drawers, cabinets, and storage spaces most services miss.

  • We use high-accuracy lightweight still and video cameras to capture the best images possible. We use machine-learning assisted object identification tools to improve the accuracy and completeness of written documentation — so nothing is overlooked and descriptions are as precise as possible.

  • Households and properties throughout Greater Los Angeles, referred by independent brokers and agents who work with Chubb, PURE, AIG Private Client, and similar carriers.